Getting help with the HCJ Project

The best way to get help with HCJ is to register and introduce yourself in the forums.

Subscribe to the HCJ newsletter

Another new feature for the HCJ Project rolled out over the last few days.


The image is a rough example of what you can expect to arrive in your inbox.
There are two HCJ newsletters to subscribe to:

1. The HCJ newsletter: which you can subscribe to on the main HCJ site.
2. The Insider newsletter: which covers topics for artists and galleries to help them get the most out of their involvement with HCJ. Which can be subscribed to here on the "insider blog" (click the "Subscribe" button on the left).
   

Private messaging on HCJ

Allowing HCJ Project site friends to send you private messages on the site (without exposing your email address) is easy.

1. When signed in click the "Settings" link.
2. In the pop-up window choose the "Messaging" tab.
3. Check the "Allow site members to send messages to your email address" (you can also change the email you use here).
4. Optionally check the "Receive newsletters" check box.
5. Click the "Done" button.

HCJ friends can now private message you from the "Send a message" link in your profile. When someone does that an email is sent to you by the site: containing the message plus a link to the sender's profile.

If you do not want to receive mail through the HCJ Project you can change that at any time by going through the same steps and un-checking the relevant box.

If you have sent mail to someone and they do not respond ...

• May be that they are using an email which they don't check? (make sure you use an email address you check in your site settings!).
• Does your profile contains enough information? Show you as a real person? e.g. an image of you is best as an icon image.
• Interact more with people on the site first: write and reply on the site wall reply to other comments on the wall or article pages. Arrange a time to chat.
  

Note: If you are SPAMMED by a member, let us know spammers are not welcome, we will ban people who send spam.
Banned users cannot sign in, do not show as members and have their comments removed.

Global or cross-site conversations

The comments in the "global art jewelry conversation" gadget do not relate to the page where the gadget is embedded.
The comments are part of a "cross site conversation" related to art jewelry.

Comments made in the gadget are reflected everywhere the gadget has been embedded.

1. Can I delete my posts?. You can delete any post you have created at any site that hosts the conversation. The deletion will be reflected everywhere.
2. Objectionable posts (Spam). Next to each post is a flag icon: clicking the flag marks that post as objectionable. If enough people click the flag, the post will be automatically removed.

Add the gadget to your site or blog

Question : email address at the HCJ project domain?

I often get questions by email* about the HCJ Project.
I'll post questions I recieve by email here (edited for brevity) and respond, so that any answers can help other people who may have simillar questions about the project.

This question was asked by Laura Berrutti, who's a site member.
Her question was.....

"There is a link in the presentation - (project
aggregation page : page 12 ) that when I click on it, seems that I have an email address like: ?????@handmadecontemporaryjewellery.com, but I did not know that I had an email address ending with @handmadecontemporaryjewelry, so I do not know what this email address, and also the password to have access to it.
I will appreciate your help to understand this."

• The presentation she's referring to is sent to applicants who've been successful with their application for full membership.
• The project aggregation page is the "start page" for Google Apps for the handmadecontemporaryjewellery.com domain.
  
• We use the start page to show everyone a "snap-shot" of all project activity plus some other jewellery activity from around the web: e.g. new posts from blogs being "followed" by the project.
• The "sign in" link towards the top right of the start page is for people who have a Google Apps account on the handmadecontemporaryjewellery.com domain. They are members of the board only.

*I try to discourage questions by email and to encourage questions through the forums, Facebook and Twitter.
Comments are enabled here - If my answer isn't satifactory, please ask for clarification.